PGC Tour Tracker — Help & Support

Help for the PGC Tour Tracker app (PGC Tour), run by Pinoy Golf Co.

Getting started

  • Create an account: open the app and tap Sign up. Players under 13 need a parent or guardian’s name, email and consent. Not Filipino? Choose “Not Filipino (Open Division)” — the Open Division is for everyone 11 and up.
  • Post a score: tap Post Score, enter the course, date, score and the course rating and slope from the scorecard. When you sign up you enter your current handicap (or your usual score if you’re new); after 3 posted scores your PGC Handicap Index takes over.
  • Leaderboard: see rankings by division, and tap a player to see their page.

Tournaments

  • Register: Events → pick a tournament → Register. Pay the entry fee with Venmo or Zelle from the payment screen. Your spot is confirmed once PGC confirms your payment.
  • Check in on tournament day: Events → your tournament → Check in, then scan the QR code on the clubhouse TV, or type the 4-character code shown on the screen. You can also check in in person at the check-in desk.
  • Live scores: during the event, tap Enter my scores and enter each hole as you play (in best ball, one teammate can score for the team). After the round, submit your card and a playing partner confirms it. Keep a paper scorecard too. Officials can check and fix cards. Follow along on the in-app leaderboard or the clubhouse TV.
  • Travel: if you qualify for travel, your flight, hotel and stipend details appear under Me → My travel.

Common questions

  • Forgot password? Tap “Forgot password” on the sign-in screen and we’ll email you a reset link.
  • Wrong score posted? Open Me → My rounds to remove it, then post it again.
  • Delete my account: Me → Delete my account. This permanently removes your profile, rounds and handicap. See our Privacy Policy.
  • Report a player: open the player’s page and tap “Report this player’s name or photo”, or email us.
  • Parents/guardians: email us to review, change or delete your child’s information.
  • Sponsors: want your business on the Tour app and clubhouse screens? Tap Me → Become a Tour sponsor, or email us.

Contact us

Email support@pinoygolfco.com — we usually reply within 1–2 days. You can also send us a message on our website.